Refund policy

HerbalHealthCoach Returns, Exchanges, and Refunds

✅ 30-Day Money-Back Guarantee
HerbalHealthCoach guarantees the quality and freshness of its nutrition and personal care products. If you are not completely satisfied with any Herbalife® product purchased directly from HerbalHealthCoach, you may return it within 30 days of receipt for a full refund, provided the items are unopened.

  • To request a refund email me at stephen@herbalhealthcoach.co.uk
  • You are responsible for the return shipping costs, which are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from the total refund amount.

Frequently Asked Questions

🚚 My product arrived damaged or defective. What should I do?
If your product is damaged or defective, you can request a replacement within 30 days of receipt by contacting me at stephen@herbalhealthcoach.co.uk

📦 What if my return package is lost or stolen?
HerbalHealthCoach is not responsible for lost or stolen return packages. We strongly recommend using insured shipping, with tracking and delivery confirmation to ensure your return reaches us safely.

⏱️ How long does it take to process returns, exchanges, and refunds?
Most returns and exchanges are processed within 7 days after HerbalHealthCoach receives the returned item.